Policies & Compliance
The standards we work to, the cover we hold and the way we look after your information. Plain-English policies — no jargon, no fine print games.
Our policy library
Everything we publish, in one place.
Customers, business partners and procurement teams can review our operating standards below. Need a signed PDF copy for a tender or framework? Email info@kazcarriers.com and we'll send one over.
Privacy Policy
How we collect, use and protect personal information.
Terms & Conditions
The agreement between K.A.Z Carriers and our customers.
GDPR & Data Protection
Our UK GDPR commitments and your data rights.
Health & Safety Policy
Keeping drivers, customers and the public safe on every job.
Equality & Diversity Policy
How we promote a fair, inclusive and respectful service.
Environmental Policy
Cutting unnecessary mileage and running a cleaner fleet.
Complaints Procedure
How to raise a concern and how quickly we'll respond.
Business Continuity Policy
Keeping deliveries moving when the unexpected happens.
Secure Transport & Chain of Custody
How we handle high-value, sensitive and time-critical goods.
Driver Standards Policy
The conduct, presentation and care we expect on every run.